Frequently asked Questions:
1. The product I need is not listed can you make it and what is the procedure?
We make every effort to meet our customer needs. Just fill "Custom Request" form and submit and one of our technical personal will contact to further discuss if needed. Otherwise we will send you a quotation.
2. Once I place the order how long it take for you to ship it.
Most of the products listed are usually in stock and normally shipped with in one business day after the receipt of the order.
3. What will be shipping cost?
Ground shipping is free for US shipping loactions. For international shipping it is $40 per item.
4. Do you offer over night shipping and what will be cost?
Yes we do offer overnight shipping and contact us for specific cost. We can also use your UPS or FedEX accounts to ship products the way you want.
5. Do you do specific test and R&D on products?
Yes we have capability to tests batteries and fuel cell. We can also work with your research team to help you achieve your goal. Contact us with your requirements.